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Welcome to Shop.NHL.com Help Desk.

The answers to all of your questions about shopping at Shop.NHL.com can be found quickly and easily! Find information about your order, shipping, delivery, payment options and more. Simply select from the categories below or on the right for more details.

  Your Order
     •  Placing an Order
     •  Shopping Cart
     •  Wish List
     •  Disclaimers
     •  Order Status
     •  Item Availability
     •  Changing or Cancelling Your Order
     •  Emails About Your Order

  Gift Services
     •  Online Gift Certificates
     •  NHL Gift Card

  Returns
     •  30-Day Money Back Guarantee
     •  Returning an Item
     •  Return Exceptions

  Payment
     •  Payment Methods
     •  Discounts and Codes
     •  Purchasing Gift Certificates
     •  Redeeming Gift Certificates
     •  PayPal
     •  PayPal FAQ

  Your Account
     •  Opening an Account
     •  Managing an Account
     •   Unsubscribe from Catalog

  Safety, Security, and Privacy
     •  Privacy Policy
     •  Terms and Conditions
     •  Our Secure Shopping Guarantee

  Shipping
     •  Canadian Shipping and Handling
     •  US Shipping and Handling
     •  International Shipping
     •  Order Inquiry/Package Tracking
     •  Merchandise Availability
     •  Cancellation Policy

  Online Store Information
     •  Affiliate Programs
     •  Group Sales
     •  Shopping Policies
     •  Contact Us



Frequently Asked Questions
How do I place an order?
When will I receive my order?
How do I check the status of my order?
What payment options do you offer ?
Do I have to pay a duty or extra charges for delivery outs ?
Is it safe to shop at Shop.NHL.com?
What is your return policy?
How do I return or exchange an item?
Can I return my Canadian/International order?
How do I redeem Gift Certificates?
How do I purchase a Gift Certificate?
How do I find my size?
Contact Us


To contact our Customer Service Department by phone, please call 1-800-617-4876.